{"id":3492,"date":"2026-03-08T13:44:48","date_gmt":"2026-03-08T13:44:48","guid":{"rendered":"https:\/\/urbanvoybagsltd.com\/?page_id=3492"},"modified":"2026-03-08T13:45:42","modified_gmt":"2026-03-08T13:45:42","slug":"delivery-and-return","status":"publish","type":"page","link":"https:\/\/urbanvoybagsltd.com\/?page_id=3492","title":{"rendered":"Delivery And Return"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3492\" class=\"elementor elementor-3492\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec0d46e e-flex e-con-boxed e-con e-parent\" data-id=\"ec0d46e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88cdcad elementor-widget elementor-widget-text-editor\" data-id=\"88cdcad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">Each UrbanVoy bag comes with its protective dust bag to preserve the quality and beauty of your accessory over time.<\/p><p class=\"isSelectedEnd\">INTERNATIONAL DELIVERY<\/p><p class=\"isSelectedEnd\">Shipping Fees &amp; Customs<br>Delivery fees vary by country and are calculated automatically at checkout.<\/p><p class=\"isSelectedEnd\">Orders outside the USA may incur customs fees, which are the customer\u2019s responsibility.<\/p><p class=\"isSelectedEnd\">Logistics &amp; Tracking<br>We ship via DHL, UPS, or local postal services depending on your location.<\/p><p class=\"isSelectedEnd\">A tracking number will be emailed once your package is on its way.<\/p><p class=\"isSelectedEnd\">Orders are processed from the UrbanVoy Fulfillment Center in the United States, Monday to Friday.<\/p><p class=\"isSelectedEnd\">Delivery Times<br>USA: 2\u20134 business days after shipment.<br>Europe: 3\u20135 business days after shipment.<br>International: 5\u20137 business days after shipment.<\/p><p class=\"isSelectedEnd\">Free worldwide delivery for Asia, Europe, the Middle East, and North America (standard shipping).<\/p><p class=\"isSelectedEnd\">Special regions: Russia, Australia, New Zealand, Lebanon, and Greenland \u2014 standard delivery only (7\u201315 business days).<\/p><p class=\"isSelectedEnd\">Note: Delivery may take longer during sales or promotional periods.<\/p><p class=\"isSelectedEnd\">RETURNS &amp; EXCHANGES<\/p><p class=\"isSelectedEnd\">Eligibility<br>Free returns within the USA for orders up to $150.<\/p><p class=\"isSelectedEnd\">International returns are at the customer\u2019s expense.<\/p><p class=\"isSelectedEnd\">Returns or exchanges must be requested within 30 days of receipt.<\/p><p class=\"isSelectedEnd\">\u201cSECOND LIFE\u201d products are not eligible.<\/p><p class=\"isSelectedEnd\">How to Return<br>Email Customer Service at <a href=\"mailto:support@urbanvoybagsltd.com\">support@urbanvoybagsltd.com<\/a> with your order number and reason for return.<\/p><p class=\"isSelectedEnd\">Ensure products are in their original packaging and unused. Returns showing wear may be refused.<\/p><p class=\"isSelectedEnd\">Package items securely to prevent damage during shipping. We are not responsible for damage during return transit.<\/p><p class=\"isSelectedEnd\">Exchanged items will be sent to your original shipping address by default. You may request a different address.<\/p><p class=\"isSelectedEnd\">Refunds<br>Sales items will be refunded at the purchase price.<\/p><p class=\"isSelectedEnd\">Refunds or exchanges will be processed within 30 days after we receive your return.<\/p><p class=\"isSelectedEnd\">Return Address<br>UrbanVoy Logistics Center<br>2540 Meridian Parkway, Suite 200<br>Wilmington, DE 19808<br>United States<\/p><p>For any questions, please contact <a href=\"mailto:support@urbanvoybagsltd.com\">support@urbanvoybagsltd.com<\/a>.<br>Our customer service team responds within 24 hours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Each UrbanVoy bag comes with its protective dust bag to preserve the quality and beauty of your accessory over time. INTERNATIONAL DELIVERY Shipping Fees &amp; CustomsDelivery fees vary by country and are calculated automatically at checkout. Orders outside the USA may incur customs fees, which are the customer\u2019s responsibility. Logistics &amp; TrackingWe ship via DHL, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3492","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/urbanvoybagsltd.com\/index.php?rest_route=\/wp\/v2\/pages\/3492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/urbanvoybagsltd.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/urbanvoybagsltd.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/urbanvoybagsltd.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/urbanvoybagsltd.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3492"}],"version-history":[{"count":4,"href":"https:\/\/urbanvoybagsltd.com\/index.php?rest_route=\/wp\/v2\/pages\/3492\/revisions"}],"predecessor-version":[{"id":3496,"href":"https:\/\/urbanvoybagsltd.com\/index.php?rest_route=\/wp\/v2\/pages\/3492\/revisions\/3496"}],"wp:attachment":[{"href":"https:\/\/urbanvoybagsltd.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}